FAQs

Processing

When will my order ship? 

We process order Monday through Friday, excluding holidays.  Please allow 2-3 business days after placing your order for processing.  Once your package is shipped, you will receive an email notification with your tracking number and estimated delivery date.

Tracking Your Order:

Once your order has been processed you will receive an email notification with the tracking information.  

Clicking on the tracking number should take you to your item’s tracking page.  

If clicking on the number does not work automatically, please contact us at socutejewels@gmail.com

Do you accept returns?

Please visit our returns and policy page for all necessary information regarding returns.